GFT IT Consulting
ServiceNow System Administrator - ANUL·LAT
Professors
Miles McKernan, Alejandro Lleixa
Coneixements previs recomanats
Prerequisites to join the course Studying an IT/ITSM/Programming degree at University Preferred: To have familiarity with programming languages such as JavaScript or C++. Database concepts and system management
Objectius del curs
The ServiceNow System Administrator course guarantees that a successful candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system
Programa
Introduction
- Mod 1; Core configuration
- Mod 2; User administration
- Mod 3; Manage data tables
- Mod 4; Manage data import sets
- Mod 5; Process applications
- Mod 6; workflows
- Mod 7; cope application configuration
- Mod 8; Service administration
- Mod 9; case study labs
Horari
- 29 gener de 15:00 a 19:00
- 30 gener de 15:00 a 19:00
- 31 gener de 15:00 a 19:00
- 4 febrer de 15:00 a 19:00
- 5 febrer de 15:00 a 19:00
Seminaris Empresa 2013 -
Facultat d'Informātica de Barcelona -
apre
fib.upc.edu
fib.upc.edu